Your personal data is a trust we take seriously. This document transparently explains how Tajacuan collects, uses, stores, and protects your information in line with industry best practices.
Six core principles that underpin how Tajacuan handles user data
All data transmitted between your device and tajacuan's servers is protected with 256-bit SSL encryption. This means your information cannot be read by any third party during transmission.
Tajacuan only collects data that is strictly necessary to provide our services. We do not collect excessive or irrelevant data beyond the scope of the service you are using.
Your personal data is never sold to third parties for marketing or any other commercial purpose. We do not trade in our users' information.
We clearly explain why data is collected, how it is used, and how long it is retained. No hidden data collection practices or hard-to-understand terms.
You have the right to access, correct, transfer, or delete your personal data. Tajacuan provides an easy way for you to manage your privacy preferences through your account settings.
In the event of any security breach affecting your data, tajacuan is committed to notifying you within the required timeframe in accordance with our legal obligations.
Tajacuan ("we", "Platform") takes user privacy seriously. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information you provide when using our digital entertainment platform at tajacuan.com and through our mobile app.
This document is prepared in accordance with the best data protection practices applicable in Malaysia. By using Tajacuan's services, you agree to the terms of this Privacy Policy, read together with Terms and Conditions us.
If you have any questions about how we handle your personal data, or wish to exercise any of the rights set out in this policy, please contact our privacy team through the available support channels.
Your Protection Is Our Priority: Every decision involving user data at tajacuan is made with the user's best interests and privacy as the top priority.
Tajacuan collects various types of information depending on how you interact with our platform. Below is an overview of the data we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identification Data | Name, IC, date of birth | KYC & Age Verification |
| Contact Data | Email, phone number | Communication & Notifications |
| Financial Data | Bank account, e-wallet | Payment processing |
| Technical Data | IP, device type, browser | Security & Analytics |
| Usage Data | Game logs, betting history | Service improvements |
Tajacuan uses collected data for the following purposes, and only for those purposes:
Your data is used to create and manage your account, process deposit and withdrawal transactions, grant you access to games and services, and provide effective customer support.
We use data to detect and prevent fraudulent activity, verify identity through the KYC process, ensure compliance with anti-money laundering (AML) legal requirements, and protect your account from unauthorized access.
Anonymised usage data helps us understand how users interact with the platform, identify areas for improvement, test new features, and ensure the platform consistently performs at its best.
We use your contact information to send important account notifications, security updates, transaction details, and relevant promotions and offers (with your consent).
Tajacuan does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data may be shared only in the following limited circumstances:
All third parties receiving tajacuan user data are bound by data processing agreements that require them to protect data at a level equal to or higher than our own security standards.
Tajacuan retains your personal data for as long as your account is active or as long as it is needed to provide services to you. After account closure, we retain data for the period required by law, typically not exceeding seven (7) years, to meet financial reporting requirements, fraud prevention, and applicable legal obligations.
Your personal data is stored on secure servers. All primary servers use backup and disaster recovery systems that ensure your data is never lost, even in the event of a technical disruption.
Once the defined retention period expires, or upon your request (subject to legal requirements), your data will be permanently deleted or anonymised so it can no longer be linked to you personally.
Tajacuan implements a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
Your Role: Account security is a shared responsibility. Keep your password strong, unique, and never share it with anyone. Do not click suspicious links claiming to be from tajacuan.
As a tajacuan user, you have the following rights regarding your personal data:
To exercise any of the above rights, contact our support team via live chat or email. We will process your request within 30 calendar days.
Tajacuan uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Tajacuan platform.
The tajacuan platform is exclusively for adult users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we become aware that information from a person under 18 years of age has been collected inadvertently, we will take immediate steps to delete that information and close the relevant account.
Parents or guardians who believe their child has registered or is using our platform should contact our support team immediately.
Tajacuan reserves the right to update or modify this Privacy Policy at any time. Changes will take effect as soon as the updated version is published on our website.
For significant changes, we will provide clear notice to users via their registered email or in-platform notification at least 14 days before the changes take effect.
We encourage you to review this Privacy Policy periodically. The "Updated" date shown at the top of this document indicates when the policy was last revised.
Continued use of tajacuan services after a policy amendment takes effect means you accept the terms of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us through the following channels:
Other related documents that may be useful to you: Terms and Conditions, Responsible Gaming and FAQ.
With a transparent privacy policy and high-grade security systems, you can play at Tajacuan with full confidence that your data is always protected.
Trusted Platform · 18+ Only · Responsible Gaming